Beosound Level is indeed strange. After removing the battery the microphone worked again. Some days later it stopped working. After the battery ran dry it works again ...
However, after a software update the microphone stops working again. It's clearly a software issue.
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Honestly speaking: I give up on the mic, and turned it off permanently. If you restart the device the mic will work. However after a software update it stops working. B&O is silent. so the reason could be the programming skills at B&O or some weird Google issue. Since they also hide their code the problem will remain unsolved.
For a product at this price tag this is not good, however I koop the device because of the excellent sound quality and I use it as a fancy alarm clock.
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