Beoremote One - constant problems

 My Beoremote One is cool. But I cannot change the batteries. There are constant problems with the construction. So I must go to the shop every time the batteries must be changes. That's frustrating at this price tag. I've had several very cheap remotes that just worked out of the box.

First a few months ago the remote could not be opened at all. Our B&O dealer repaired the thing.

Now one of the metal parts is stuck inside the metal box. 

Probably the best solution is to replace the thing with a cheap remote for LG TVs. Preferably a cheap thing that will just work out of the box.