18 August, 2022

[SOLVED] BeoSound2 - cannot connect to Spotify

 After working for a month the connection to Spotify is not working. The only error message is:

"Playing Mozart from Spotify. [10 sek break] Oops something went wrong"

So far I have tried:

  1. Restart device
  2. Delete and recreate the link to Spotify in Google Home
  3. Shut down Spotify on all devices
The error could be related to:
  • Spotify's API
  • Google Home don't like Spotify any more for some reason
  • Google Home needs reinstall
  • BeoSound2 may have an error in the update
Errors like this is not ok after only one month. As a user you cannot know where the error is. The Bang and Olufsen app is not helpfull here. 

Strangely enough the YouTube music service works. However, I really don't like this alternative - too many agressive ads on YouTube Music.

Solution

The problem solved itself. Probably after a restart, I guess. However, later I discovered that you can ask google:

"OK Google play Spotify"

And then Spotify will play whatever it's doing on other devices on the BeoSound2!

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